Frequently Asked Questions
“What valuables do you buy?”
We’re always interested in purchasing:
- Loose diamonds and diamond jewelry
- Gold and silver
- Luxury and collectible watches
- Coins & bullion
Whether you want to sell gold online or sell diamond jewelry online or sell any other valuables from the privacy of your home, we can help!
“What happens if I’m not happy with your offer?”
Samuelson’s Buyers only offers no-pressure, no-obligation offers. If you choose not to accept our offer, your item will be returned to you– fully insured, at our expense.
“How does insurance work?”
All shipments are insured. Insurance coverage is based on the current market rates for the gold, silver, platinum, diamonds, and other materials. For insurance purposes, we recommend a copy of your jeweler’s appraisal, GIA certification, or other documentation for your item.
“How is my offer determined?”
Our certified diamond experts, gemologists, and jewelers calculate your offer after a thorough evaluation of your item. We pride ourselves on providing 100% fair, no-obligation offers.
“What if I still have questions?”
We know selling any valuable is a big decision, and we want to make sure you have all the answers you need. If you have any questions, please send them to us via the contact form on the website and someone from our team will get back to you as soon as possible.